Menu Cart Log in

Terms of Service

1. Introduction

Welcome to Tradez.org, owned and operated by Tradez LLC (“we,” “us,” or “our”). By using our platform, you agree to the following terms and conditions. Please read them carefully, as they govern your use of our website and services. If you do not agree to these terms, you may not use our services.

2. Services Provided

Tradez provides an online platform for individuals to verify the authenticity for the trades of tangible goods such as clothing, electronics, and other items. Currently, we act primarily as a platform for users to exchange goods, verifying and shipping the goods that are exchanged between users. Our future offerings will include a job section and a broader marketplace for various trades.

Tradez does not act as the seller, buyer, or owner of the items being traded. At this time, Tradez only accepts payments directly from customers for a single service—specifically, we verify the legitimacy of the trade and check clothing items for authenticity and condition. All payments are made solely to Tradez, and we are not facilitating payments between multiple parties, nor do we distribute funds to any third parties.

3. User Accounts

Users must create an account to use our services. You agree to provide accurate and complete information during registration and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials, and you are solely responsible for any activity that occurs under your account.

If you believe your account has been compromised, you must notify us immediately.

4. Fees and Payments

Tradez charges service fees for transactions facilitated through our platform. These fees are automatically collected when you are charged. All payments on the platform are processed through Stripe, and shipping labels are generated using ShipEngine. You are responsible for any additional charges associated with incorrect shipping information, including inaccurate package size or weight. If such discrepancies occur, you will be charged the extra cost plus a 5% payment processing fee.

We reserve the right to adjust our fees at any time, and such changes will be communicated through our website or by email. Your continued use of the platform after fee adjustments constitutes your acceptance of the new rates.

5. Package Verification and Liability

Tradez facilitates the exchange of goods between users. Packages may be routed through our warehouse for verification, but this process does not include opening or verifying the legality of the contents. As such, Tradez is not responsible for the legality, quality, condition, or safety of the goods being traded.

Users are prohibited from trading illegal, counterfeit, or stolen goods. Any violation of this rule may result in account suspension or termination, and we reserve the right to report any suspicious activities to the appropriate authorities.

6. Limitation of Liability

To the maximum extent permitted by law, Tradez LLC and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, lost profits, loss of data, or damage to goods, arising from your use of the platform, even if we have been advised of the possibility of such damages.

  • Items lost, damaged, or delayed in transit.
  • Misrepresented goods or inaccuracies in user listings.
  • Any actions or omissions of other users.
  • Any damages resulting from your reliance on the content or information posted on our site.

Your use of the platform is at your own risk, and all trades are final.

7. Prohibited Items

Users are prohibited from trading any goods that are illegal, counterfeit, stolen, or violate any applicable laws. This includes, but is not limited to:

  • Drugs or controlled substances.
  • Firearms, ammunition, or explosives.
  • Stolen goods or goods obtained illegally.
  • Items that infringe on intellectual property rights.

8. User Conduct

All users are expected to act in good faith when using the Tradez platform. Fraudulent activity, including misrepresentation of goods, false claims, or abuse of our service, will result in immediate account suspension or termination.

  • Harass, abuse, or harm other users.
  • Engage in any behavior that disrupts or harms the Tradez platform or its users.
  • Post false, misleading, or inappropriate content.

9. Dispute Resolution

Tradez acts solely as an intermediary in trades and is not responsible for resolving disputes between users. In the event of a dispute, users are encouraged to communicate and resolve issues directly. While we may provide mediation services, we are not liable for the outcome of any dispute.

10. Changes to Services and Fees

We reserve the right to modify or discontinue any aspect of our services at any time without notice. This includes changes to features, fees, and policies. Any significant changes will be communicated through our website or via email.

11. Governing Law

These Terms of Service and any disputes arising out of or related to your use of Tradez are governed by the laws of the state in which Tradez LLC is incorporated, without regard to conflict of law principles. Any legal actions or proceedings must be brought exclusively in the state or federal courts of that jurisdiction.

12. Termination

We reserve the right to suspend or terminate your account at any time, for any reason, including violations of these Terms of Service. Upon termination, your right to use the platform will immediately cease.

13. Privacy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

14. Contact Information

If you have any questions about these Terms of Service or need further assistance, please contact us at info@tradez.org.